In the spring of 2016, Assurance Media sent out its first Top Workplace Survey to its then 24 employees. 2016, marked the business's 7th year in business providing leading-edge premise security, audiovisual, and cabling solutions to businesses in the Mid-Atlantic Region. Fast forward to August 2020 and Assurance Media is now a 5x Delaware Top Workplace and has tripled in size since 2016. Energage, a Philadelphia based company executes an employee engagement survey and uses the data collected to give insight to the business. The survey is completely confidential and gives leadership a valuable peek into how employees view the business.

The survey addresses topics like direction, management, new ideas, meaningfulness, values, senior management, communication, appreciation, work/life flexibility, training, benefits, and more. Assurance Media has and always will strive to make it a great place to work.

A primary reason for Assurance Media’s success is the way leadership values its employees at all levels of the company. Jennifer McKenzie, as president, has cultivated a very open corporate culture in which employees can freely express ideas to improve the company’s procedures and service. It is recognized that employees are the most valuable resources of the company. Our success is a direct result of our employees’ interactions with customers. Unlike many companies, Assurance Media makes a conscious effort to listen to its employees. An example of this is the monthly key leader meeting in which our president and principal meet with our field technicians to discuss our business’s successes and challenges over dinner.

The company is overly willing to provide the tools and education needed by our staff and technicians to be successful. We provide skills development classes in-house and send employees to training/certification programs. There are three skills development classes regularly taught at Assurance as a result of feedback received from our field technicians. In addition, Assurance’s leadership team, led by Jennifer, has created a family culture in the workplace.

One employee said:

I would recommend working at Assurance Media because there are very few companies in today's world that truly care about each employee and works with them to fulfill their greatest potential for the company. The environment is fun and you feel like you are truly part of a family. This family culture makes teammates feel valued and that they are part of a team.

As a result of this effort, Assurance Media has been a Delaware Top Workplace winner for the past five years. Click here to view the complete list of Delaware Top Workplaces